Pizza Hut - First Time Real Customers

So today was the first day that I've started making actual calls. You see, you have to take the order on a headset by phone and put in the orders on a computer. It starts off simple with just listening in to the caller's order with a 'Buddy Trainer' (A person there to guide you through the process) and typing in the orders on the computer only. Then swapping around tasks, talking to the customer while the trainer enters the orders into the computer. After a bit of practice with both, you then talk to the customer simultaneously while typing the order on the computer. Sure, it seems easy, but you have to remember commands such as the F keys (which by the way, the computers at the call centre have 24 F Keys!) and product codes (Hawain = HA, BBQ Meatlovers = BM...). It was certaintly nerve racking, but I'm really happy with what I achieved today. All this, despite the fact I arrived 2 hours late. X_X